Your Questions, Answered

Below you will find practical information about Lume candles, from materials and colour variations to candle care, custom requests, and shipping policies. As each piece is handmade in Florence, small differences and specific care instructions are part of what makes every candle unique.

General FAQ

  • Lume candles bring together contemporary design, Florentine craftsmanship, and social responsibility. Each piece is handmade in Florence using exclusive molds and recovered wax, turning candles into objects with aesthetic value, material richness, and meaning.

  • Choosing sustainable candles means preferring products made with recovered materials, artisanal processes, and a production model that considers both environmental and social impact. Lume candles are made using wax recovered from Florence’s churches and are produced in the social workshop Il Candelaio.

  • Lume is a circular project that gives new life to existing material, reducing waste while valuing skilled manual work. For Lume, sustainability is not just an aesthetic or narrative choice, but a real process rooted in material recovery, local production, and social inclusion.

  • For those looking for handmade candles in Florence, Lume offers collections entirely crafted by hand in the city. Each candle expresses Florence through its forms, monuments, and artisanal heritage, reinterpreted through a contemporary lens.

  • Lume’s Florence candles are created for those who want an object that reflects the city in an authentic and distinctive way. They are not standard souvenirs, but design pieces that embody architecture, craftsmanship, and urban memory, making them ideal as gifts or collectible objects.

  • Architectural candles are candles inspired by architectural forms, monumental details, and sculptural volumes. In Lume’s case, they draw from Florentine landmarks such as the Duomo, Giotto’s Bell Tower, and the façade of Santo Spirito, transforming architectural heritage into decorative and functional objects.

  • Architectural candles are designed for those who appreciate design, art, refined interiors, and objects with a strong visual identity. They are especially appreciated by collectors, interior designers, concept stores, hotels, and anyone looking for an original decorative element.

  • No. Lume candles are designed to live within a space: decorative in form, but also able to bring atmosphere, texture, and presence. Their strength lies in the balance between function, aesthetic research, and meaningful value.

  • Yes, all Lume candles are handmade in Florence. This artisanal process makes every piece unique, with subtle variations that reflect the making process and reinforce its authenticity.


  • Design candles offer a different kind of experience: they are not simply functional objects, but elements that shape a space and express an aesthetic choice. With Lume, that dimension is enriched by local, sustainable, and socially responsible production.


  • Yes. Lume collections are also created for interior styling, hospitality, events, and installations. Thanks to their formal language and distinctive story, they fit naturally into contemporary, elegant, and sustainability-minded spaces.

  • Absolutely. For those looking for a gift that feels distinctive, Lume candles combine beauty, craftsmanship, and meaning in a single object. They are an ideal choice for anyone who appreciates Florence, design, and thoughtfully made products.

Technical FAQ

  • Lume candles should always be placed on a stable, heat-resistant holder or surface before lighting. As each piece is sculptural and made by hand, we recommend treating it as both a candle and a design object.

  • Yes. Always place your candle on a suitable support or tray while using it. This helps protect the surface underneath from heat, wax drips, or possible marks.

  • No. We do not recommend placing a candle directly on wood, marble, lacquered furniture, textiles, or any delicate surface without protection underneath.

  • Not always. Because many Lume candles are made using recycled wax, slight variations in tone may occur from one piece to another. This is part of their character and reflects the nature of the material.


  • Recycled wax does not always result in a perfectly uniform white. If you are looking for a cleaner, brighter, or more consistent white finish, we recommend requesting the candle in non-recycled wax or in coconut wax.


  • Yes. All our candles can be made on request using natural waxes, including beautiful coconut wax. This option is especially suitable for clients looking for a more even finish or a specific aesthetic result.

  • If you would like a pure, bright white, we recommend choosing non-recycled wax or coconut wax rather than recycled wax.


  • No. Each Lume candle is handmade, so small variations in surface, tone, and detail are part of the process and make every piece unique.

  • As a small artisanal production, we are unfortunately not able to offer returns. Each candle is made with great care in limited quantities, and this policy allows us to sustain our work and our production model.

  • Yes. We welcome custom requests, including alternative waxes and specific production needs. For bespoke enquiries, please contact us directly.